Ai-Tool-Base reviews refund requests fairly and in accordance with applicable law, payment processor rules, product delivery status, account usage, plan terms, and the reason for the request.
Refund eligibility is not automatic unless required by law. We may approve, decline, or partially approve a refund after reviewing the circumstances and available records.
Subscription fees generally cover access during the selected billing period. Users are responsible for canceling subscriptions before renewal if they do not want continued access.
Refunds for subscription renewals may be considered when required by law, when duplicate billing occurred, when access was not delivered due to a verified technical issue, or when the request is made promptly and usage has been minimal.
One-time purchases, credit packages, prepaid usage, or digital access products may become non-refundable after delivery, activation, significant use, consumption, or expiration unless applicable law requires otherwise.
If credits or digital benefits were used, consumed, transferred, or applied to completed processing, the refundable amount may be reduced or unavailable.
If a user believes they were charged more than once for the same order, or paid but did not receive access, they should contact support@80371.com with the account email, order number, payment date, amount, and payment provider receipt.
Verified duplicate payments or confirmed delivery failures may be refunded, credited, or otherwise corrected depending on the payment provider and account status.
Refunds may be denied for completed usage, substantial consumption of credits, violation of policies, account suspension due to misuse, user error after clear checkout disclosure, failure to cancel before renewal, or requests lacking sufficient verification.
Refunds may also be unavailable when required records cannot be matched to an account or transaction.
Refund requests must be sent to support@80371.com. Include the account email, order number, plan or product name, payment amount, payment date, reason for the request, and any evidence such as receipts or screenshots.
We may ask for additional information to verify the transaction, determine usage, and comply with payment processor requirements.
Approved refunds are submitted through the original payment method when possible. Processing time depends on the payment provider, bank, card network, currency, and country.
A refund approval does not guarantee that funds will appear immediately in the user account. Users may need to contact their payment provider for status after approval.
Canceling a subscription stops future renewals but does not automatically refund prior charges. Access may continue until the end of the paid period unless otherwise stated at cancellation.